The Encompass Way: Policy/Privacy Statement

Today’s post is part of our new series, The Encompass Way. Here, we’ll go over many of the steps involved in setting up a comprehensive care plan, which helps us to provide seniors and their families a complete understanding of the available care options and helps them maneuver through the challenges of the system.

Policy/Privacy Statement

senior care omahaEncompass Senior Solutions is concerned with offering comprehensive in-home assessments for seniors to assure a safe living environment.

Encompass Senior Solutions assists clients in making informed choices. We may provide information which includes (but not limited to) programs and service providers and suggested courses of action. Encompass Senior Solutions makes no promises, warranties, claims, guarantees or endorsements regarding this information or any referrals made by the staff of Encompass Senior Solutions. All final decisions resulting from the assessment process rest with the client.

To safe guard the privacy of clients, Encompass Senior Solutions has adopted the following policies:

1. Encompass Senior Solutions holds in strict confidence all client information regardless of the source or sources from which it is received.

2. Encompass Senior Solutions does not accept assessment requests by anyone “on behalf” of consumers except for persons who are legally empowered to represent such consumers. All services are voluntary.

3. Encompass Senior Solutions does not provide information on assessments, progress or outcomes of any case to anyone without the client’s prior written permission.

4. Encompass Senior Solutions is required to report any instances of “Elder Abuse” defined as “any knowing, intentional or negligent act by a caregiver or any other person that causes harm or a serious risk of harm to a vulnerable adult” and may include abuse that is physical, emotional, sexual or financially exploitative.

Related:

A Patient’s Bill of Rights

Currently serving Omaha and surrounding areas, all Encompass services are directed by registered nurses or licensed clinical social workers with no long-term contracts. Contact us today for help with your senior care needs.

“Encompass Senior Solutions solves the problems families face in finding home health care providers they can trust. Providers who will focus on strategies that keep parents in their homes. To learn more about our health care services, visit http://www.encompass-home-health-care.com.”